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Support

Need a hand with the Clabb app or your club's website? Write to us at hola@clabb.app and we'll reply within two business days. Tell us your club and, if you can, add a screenshot.

Frequently asked questions

How do I get an account?
Accounts are created by each club. Apply on your club's website or ask your club to invite you; once they approve you, you'll get an email to set your password.

I forgot my password.
On your club's website sign-in page, tap “¿Olvidaste tu clave?” (Forgot your password?) and we'll email you a link to set a new one. Then sign in to the app with it.

My membership shows as expired, but I already paid.
Payments are recorded by your club's admins. Contact your club so they can register it; the app updates right away.

I don't get notifications.
Check that notifications for Clabb are on in your phone's settings, then open the app once so it can register the device.

My data, my card or a ride is wrong.
Your profile and vehicles can be edited from the app. Everything else (plan, points, rides) is managed by your club: write to them from Profile → Club feedback.

How do I delete my account?
From the app or your club's website. See the steps.

For clubs

Want to run your club on Clabb, or need help with the dashboard? Visit clabb.app or write to hola@clabb.app.

Privacy

How we handle your data: privacy policy.

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